Refund Policy
REFUND POLICY
OVERVIEW
Our return policy lasts for 30 days. If more than 30 days have passed since your purchase, we unfortunately cannot offer refunds or exchanges.
In order to be returned, your item must be unused and in the condition in which you received it. It must also be in its original packaging.
To complete your return, we require a receipt or proof of purchase.
Do not return your purchase to the manufacturer.
In some cases, only partial refunds will be granted: (if applicable)
- Any item that is not in its original condition, is damaged or missing parts for any reason not due to an error on our part.
- Any item returned more than 30 days after delivery.
REFUNDS (IF APPLICABLE)
Once your return has been received and inspected, we will send you an e-mail to let you know that we have received the returned item. We will also let you know if your refund is approved or refused.
If approved, your refund will be processed and your original credit card or payment method will be credited automatically within a few days.
DELAYED OR MISSING RFEFUNDS (IF APPLICABLE)
If you have not yet received a refund, please check your bank account first.
Then, contact your credit card company, as it may take some time for your refund to be officially posted.
Next, contact your bank. The posting of a refund is often preceded by a processing delay.
If you've taken all these steps and still haven't received your refund, please contact us at resttemple.team@gmail.com.
EXCHANGES (IF APPLICABLE)
We only replace items that are initially defective or damaged. If you need to replace yours with the same item, please email us at resttemple.team@gmail.com and send your item to the address provided from us via e-mail.
SHIPPING
To return your product, you should mail your product to the address provided to you by our support team via e-mail.
You are responsible for shipping costs related to the return of your item. They are not refundable. If you receive a refund, the return shipping cost will be deducted.
Depending on where you live, the time it takes to receive your exchanged product may vary.